Terms & Conditions
Last Updated: 17 August 2024
Welcome to The Synergy Group AG (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website, services, and platform (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
1
Acceptance of Terms
By accessing and using our Services, you confirm that you have read, understood, and agree to be bound by these Terms and any other policies referenced herein. We may update these Terms from time to time, and any changes will be posted on this page. Your continued use of the Services after such changes are made constitutes your acceptance of the updated Terms.
2
Eligibility
To use our Services, you must:
- Be at least 18 years of age.
- Have the legal capacity to enter into a binding contract.
- Agree to comply with these Terms and all applicable laws and regulations.
3
Registration and Account Management
3.1
Account Creation
To access certain features of our Services, you may be required to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete.
3.2
Account Security
You are responsible for maintaining the confidentiality of your account login credentials and are fully responsible for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account or any other breach of security.
3.3
Account Termination
We reserve the right to suspend or terminate your account at our discretion if you violate any of these Terms, engage in fraudulent activity, or otherwise misuse our Services.
4
Use of Services
4.1
License
Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, and revocable license to access and use our Services for your personal or business purposes.
4.2
Prohibited Conduct
You agree not to:
- Use the Services for any illegal or unauthorized purpose.
- Attempt to gain unauthorized access to our systems or networks.
- Engage in any activity that interferes with or disrupts the Services.
- Upload or transmit any malicious code, viruses, or harmful data.
- Use the Services to harass, abuse, or harm others.
5
Payment Terms
5.1
Service Fees
Certain features of our Services may be subject to payment of fees. You agree to pay all applicable fees as described on our website at the time of your purchase. All fees are non-refundable, except as required by law or as otherwise stated in these Terms.
5.2
Payment Methods
We accept various payment methods, including credit cards, debit cards, and other payment processors. You authorize us to charge the payment method provided for any fees due under these Terms.
5.3
Taxes
You are responsible for any applicable taxes that arise from your use of the Services. All fees are exclusive of taxes unless otherwise stated.
6
Tokens and Credits
6.1
Earning and Spending Tokens
By providing services on our platform, you may earn tokens that can be used to purchase other services within our network. Tokens have no cash value and cannot be exchanged for cash.
6.2
Expiration and Forfeiture
Tokens may expire or be forfeited if not used within a certain period, as specified in our token policy. We reserve the right to modify the token policy at any time.
6.3
Purchase of Additional Tokens
You may purchase additional tokens through our platform. The purchase and use of tokens are subject to these Terms and any additional terms specified at the time of purchase.
7
Affiliate Program
7.1
Automatic Enrollment
All paid members are automatically enrolled in the Affiliate Program upon joining. This allows them to start earning additional income through the network’s referral system.
7.2
Earning Commissions
Affiliates earn commissions on transaction fees from cash (CHF) and Synergy Franc (SF) portions of transactions made by their referred members. To earn these commissions, affiliates must maintain an active, paid membership.
7.3
Affiliate Codes and Tracking
Unique affiliate codes are assigned to each member to track referrals. Members are responsible for sharing these codes accurately to ensure proper referral tracking and commission allocation.
7.4
Compliance and Reporting
Affiliates are required to comply with all program guidelines. Regular reports on referral activities, earnings, and compliance status will be made available through the affiliate dashboard. By clearly integrating these details into the Terms and Conditions, members will understand the opportunities and responsibilities of participating in the Affiliate Program.
8
Intellectual Property
8.1
Ownership
All content and materials provided through our Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, and software, are the property of The Synergy Group AG or its licensors and are protected by intellectual property laws.
8.2
License to Use Content
You are granted a limited, non-exclusive, non-transferable license to access and use the content provided through our Services for your personal or business purposes. You may not reproduce, distribute, modify, or create derivative works from any content without our prior written consent.
8.3
Trademarks
All trademarks, service marks, and trade names used in connection with our Services are the property of The Synergy Group AG or its licensors. You may not use any such marks without our prior written consent.
9
User-Generated Content
9.1
Responsibility
You are solely responsible for any content you submit, post, or otherwise make available through our Services (“User Content”). You represent and warrant that you own or have the necessary rights and permissions to use and distribute your User Content.
9.2
License
By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, distribute, modify, create derivative works from, and display your User Content in connection with our Services.
9.3
Removal
We reserve the right to remove or delete any User Content that violates these Terms or is otherwise objectionable at our discretion.
10
Dispute Resolution
10.1
Informal Resolution
We encourage you to contact us to resolve any disputes or issues you may have with our Services. We will work in good faith to resolve the dispute informally.
10.2
Arbitration
If a dispute cannot be resolved informally, it will be resolved through binding arbitration in accordance with the rules of [Arbitration Association]. The arbitration will take place in [City, State], and the decision of the arbitrator will be final and binding.
10.3
Class Action Waiver
You agree to waive any right to participate in a class action lawsuit or class-wide arbitration against The Synergy Group AG.
11
Limitation of Liability
To the maximum extent permitted by law, The Synergy Group AG shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services, including without limitation, any defamatory, offensive, or illegal conduct of other users or third parties; or (iii) unauthorized access, use, or alteration of your transmissions or content.
12
Indemnification
You agree to indemnify, defend, and hold harmless The Synergy Group AG and its officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your use of the Services or violation of these Terms.
13
Termination
13.1
Termination by You
You may terminate your account and cease using the Services at any time by contacting us. Any unpaid fees or balances will be immediately due upon termination.
13.2
Termination by Us
We may suspend or terminate your access to the Services at our discretion if you violate these Terms, engage in fraudulent activity, or otherwise misuse the Services.
14
Governing Law
These Terms and any disputes arising out of or related to them or the Services will be governed by the laws of the [State/Country], without regard to its conflict of law principles.
15
Miscellaneous
15.1
Entire Agreement
These Terms constitute the entire agreement between you and The Synergy Group AG regarding the use of the Services and supersede any prior agreements.
15.2
Severability
If any provision of these Terms is found to be unenforceable, that provision will be enforced to the maximum extent possible, and the remaining provisions will remain in full force and effect.
15.3
Waiver
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
15.4
Assignment
You may not assign or transfer any of your rights or obligations under these Terms without our prior written consent. We may assign our rights without restriction.
16
Contact Information
If you have any questions about these Terms, please contact us at:
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